Servicing regional and remote Australia

CRS Australia's Remote Servicing Team works across some of the most beautiful yet harsh areas of the country. Its coverage spans three states and includes Alice Springs, Darwin, Palmerston, Katherine, Tennant Creek and Nhulunbuy in the NT, Kununurra in WA and Mt Isa in Queensland. Three of these sites are operated by a single staff member.

The team is focussed on promoting the participation of local job seekers with an injury, disability or health condition— many of whom are Indigenous Australians— in the community and the workforce.

It has strong links with community elders, local councils, health clinics, allied health professionals, government agencies, other employment providers and employers.

Over the past couple of years the team has built a strong partnership with the Wugularr School, which is located 120 kilometres south-east of Katherine in the Wugularr community.

The Remote Servicing Team has provided the school with Indigenous job seekers in roles such as teachers' assistants and cleaners. The team works closely with the school to support them and the job seeker which, due to the remote location, includes consultation by phone and on-site visits.

'Even with the challenges rural work brings, we're still achieving positive social and employment outcomes for our job seekers.'
CRS Australia, Regional Manager, North Australia Region

'We have found all the CRS Australia [job seekers] to be highly reliable and dedicated, a significant plus in a remote Aboriginal setting,' said Acting Principal, Stephen Pelizzo.

Regional Manager of CRS Australia's North Australia Region, Alexandra, said, 'Job seekers in community locations often need more employment preparation before they're ready to think about working compared to a job seeker in a metropolitan site.

'We can help with anything from diet management and basic rehabilitation to buying items like alarm clocks.

'Our team is passionate, creative and dedicated. They stretch themselves personally and professionally and learn new skills they never thought they would, like how to read hand drawn 'mud maps' and change the tire on our 4WD.

'Even with challenges rural work brings like distance, weather, resources, language and cultural barriers, we're still achieving positive social and employment outcomes for our job seekers,' Alexandra said.

One day is never the same as the next. But it’s these intricacies and differences that keep the team motivated to provide a valuable service to regional and remote Australia.


Success stories