CRS Australia

• Overview
• Help & FAQs
• Sitemap
• Privacy & security
• Report fraud
• Contact us
• Find an office
• Other languages

Report fraud

CRS Australia is an agency of the Department of Human Services and has a strong focus on ethics and ethical behaviour as part of its governance framework.

Back to topFraud and ethics in CRS Australia 

Activities that may be fraudulent or unethical include (but are not limited to):

• theft
• corruption 
• conflicts of interest (or non disclosure of such) both during and outside of business hours 
• bribery 
• misuse of computer equipment, assets and technology 
• misuse of Intellectual Property 
• acceptance of gifts 
• preferential treatment

Back to topWhen should I report fraud or unethical behaviour? 

All suspected fraudulent or unethical behaviour or activity should be reported as soon as possible.

Any fraudulent, unethical behaviour or related issues can be emailed to CRS Australia's Risk Management Team or by telephone on 02 6211 6991.

Back to topWhat happens if I report this type of behaviour? 

All reports are treated seriously, anonymously and in confidence.  All reports are investigated, with recommendations provided to the delegate for action.

Back to topWhat sort of information do I need to provide?

• Who do you suspect is involved? 
• What are your concerns about this behaviour? 
• How long do you suspect the behaviour has occurred for? 
• Why do you feel it is of concern? 
• Your details, should further information be required.

Back to topPrivacy note 

The information you provide may be used to identify and investigate suspected fraud or unethical behaviour. Some of this information may be released to other relevant federal or state government bodies for compliance purposes.

Back to topFreedom of Information 

It is CRS Australia's policy to keep your identity confidential. However, CRS Australia is subject to the Freedom of Information Act 1982 and any person may seek access to documents held by CRS Australia. Therefore it is possible that the information you provide may be released.

See more about CRS Australia's Freedom of Information responsibilities.