Focus on injury prevention pays off

Julie from IP Australia with Vivienne from CRS Australia

IP Australia is a government agency responsible for managing Australia’s intellectual property systems, including trade marks, patents and designs.

The organisation is also an excellent example of the benefits of focusing on injury prevention.

To help them provide the best possible injury prevention services to their staff across Australia, IP Australia uses a team of providers including CRS Australia.

CRS Australia has been working in partnership with IP Australia for four years, providing workstation assessments as well as customised manual handling training and health and safety reviews.

CRS Australia’s national coverage of over 170 offices means IP Australia staff working in offices or home-offices across the country can access the same assessment services.

IP Australia is able to access and make referrals for assessments through one central contact which is a key reason why CRS Australia is a preferred supplier for a number of national organisations.

‘CRS Australia has provided IP Australia with consistently professional services and we will continue to use them.’
Julie, IP Australia

‘The reason we use CRS Australia is that the service we receive is consistently promptly delivered, professional and thorough,’ says Julie, IP Australia’s OHS Manager.

IP Australia has been working hard over the past few years to educate staff on the importance of regular workstation assessments and early intervention measures.

‘All new staff are provided with online health and safety training and a workstation assessment within a few days of starting work. We identify pre-existing conditions and arrange special equipment if required.’

‘We encourage staff to report symptoms or hazards early. We visit staff members on the day they make a report so we can address the issue quickly,’ says Julie.

Success stories